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      Operations Interview

      Nov 4, 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Forward in Oct 2022

      Interview

      I really wish the company can succeed since I share their mission, but the ignorant and aggressive attitude of the interviewer has gave me doubt. The second round of interviews are two 45 minutes ones combined in 1.30 hours, after I prepared whole weekend for it and took a morning off from my current job, my interview was canceled 30 minutes before. I felt okay so we rescheduled the interview to two days after, then first interviewer was late and showed up in a car, the first thing she said to me was' umm what you are applying to 'and she's going to turn her camera off, which I still felt okay. Then she asked me a question about a weekly dashboard, after I answered, she aggressively blamed me for relying on formula without thinking about customer journey such as what if customers cancel us in 6 months, I remained professional and argued that we are looking at a weekly dashboard, she then got mad and said why you limited yourself to 'weekly'? But she seems totally forgot during her driving that 'weekly' was her original question.The second question she gave me was related to customer retention, and that was when she aggressively claimed my answer were all wrong then told me the answer was I cannot solve this question because it was unsolvable with given information, even I told her at the beginning that we would need additional analysis and we should look for correlation but not causation. After the first round of interview, I waited 20 minutes in the meeting room, no one showed up for the second round. I then reached out and received their apology to tell me that it has to be rescheduled again. I basically wasted 9 hours for being stood up. The second interviewer was nice and asked me behavior questions. Overall, the HR team is very nice and responsive, but the interview process is definitely far from the mission with the fact that if you don't even respect a candidate, how can you let your customers feel like you are dedicated to help. I understand working at a start-up can be busy, but hope there could be a change since every candidate has his/her/their own schedule as well, and sincerely hope the company can do good.

      Interview questions [1]

      Question 1

      help ceo to design a dashboard
      Answer question
      5

      Other Operations interview reviews for Forward

      Operations Interview

      Jan 10, 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Forward

      Interview

      Rigorous interview. There were a couple of intro calls with one being a more case study type interview asking about more financial questions as well as "what you'd do" situational questions.

      Interview questions [1]

      Question 1

      What industries are you interested in?
      Answer question

      Operations Interview

      Apr 12, 2025
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Forward (San Francisco, CA) in Apr 2024

      Interview

      Very weird and cult like. Fully focused on why you love the company and a mix of automation questions. They clearly want the answer to be that everything is automated

      Interview questions [1]

      Question 1

      Why do you love forward?
      Answer question

      Operations Interview

      Oct 30, 2023
      Anonymous interview candidate
      San Francisco, CA
      Declined offer
      Neutral experience
      Average interview

      Application

      The process took 4 weeks. I interviewed at Forward (San Francisco, CA)

      Interview

      The interviews themselves are quite standard, but the process is lengthy. Expect a screening call, ~4 1:1 team interviews, then a full day onsite, which includes several case studies and back to back 30 minute to 1 hour interviews. This day did not include a lunch break, which was off putting, and several of the interviews actually took place outside, walking around the city. In fact, there was no break at all during the 6 hour onsite. I found the people at Forward intelligent, insightful, and passionate. The experience of meeting them all was wonderful. That said, their offer was shockingly low. Purposefully not providing realistic salary ranges during the interview process is disrespectful of a candidate's time.