I applied through an employee referral. The process took 5 weeks. I interviewed at Forrester (Cambridge, MA) in Apr 2008
Interview
This was the most comprehensive interview process I had ever been though. I first had a number of phone screens. The first was with the in house HR recruiter. He was very friendly, but his job was to either screen me out, or help me along the process. After demonstrating how my background matched their needs, we proceeded to the next set of phone screens with the hiring manager and the research director. Both were very matter-of-fact kinds of conversations about my background, my passions for my work, and the very challenging role of being an analyst. They all wanted to hear the questions I asked -- so prepare questions to ask! They want to know how inquisitive you are.
After passing this phase, I came in person for a meet-and-greet interview. Then I was asked to prepare 1. a written report and 2. a presentation. I had two weeks to complete this. We selected a topic, and I was given the standard format that Forrester uses for reports and presentations. The goal here was that this was the work I'd do if I got the job. They wanted to see if I could do it before offering me the job. They did offer help. The template was easy to understand, and they had examples. They simply wanted to see if I could pick up the tone and style of their reports, and if my writing was punchy and compelling. They also wanted to see how I took feedback -- so they made a bunch of corrections and wanted to see how I'd incorporate the corrections into a final product.
Once the paper and presentation was competed, I mailed them in and scheduled the in-person. That was basically a three hour set of 30-min interviews with the rest of the team. The junior team members were not really sure how to interview. They just wanted to get to know if I was someone they could work with.
Finally, I presented to the team (some were on the phone and on video). It was a 45 min preso, with ample time for Q&A. Expect at least one zinger of a question from someone acting like a jerk -- trying to show you up. This is of course just done to see how you react and work with it. After the preso, the team meets for 15 min to talk about you.
They want to know: do you know your stuff? Are you asking questions at the right level of analysis? are you inquisitive? are you arrogant? can you handle pressure? can you write well? can you speak well? Will you present yourself well before clients? can you work with others?
Hiring an analyst is a huge deal for an analyst firm. They will take their time and get the right person. In general, I found that most everyone was friendly and wanted to see this work out. Once they think you are a potential -- then it's your offer to loose. So work with them. Note -- these people are incredibly busy -- so don't expect that they are going to respond to your emails within a day.
Interview questions [2]
Question 1
Where do you think the industry will be in 5 years from now?
I applied online. The process took 2 weeks. I interviewed at Forrester
Interview
I received a first interview invitation a few days after I have applied for the position. The recruiter spent 15 minutes talking about another position at Forrester until realizing it was not the same one I have applied for. After emailing the recruiter twice about the second interview as we spoke about in the first one, no rely was received and I found out I was no longer a candidate by looking it up via their recruitment portal.
Overall, extremely unprofessional HR.
The interview process can last several months with many rounds of interviews. Many different stakeholders are involved. Involved writing and presenting research findings on a preselected topic. The process is designed to ensure that the best talent is getting through - and therefore is appropriate.
Interview questions [1]
Question 1
Write and present on the customer experience implications of technology XYZ in sector ABC.
I applied through an employee referral. The process took 4 weeks. I interviewed at Forrester
Interview
I had a series of 1:1 discussions with manager, peers, and other people on the research team over a few weeks. The discussions were generally informal but some difficult questions were asked that required a lot of on-the-spot knowledge and recall. Overall not a stressful interview effort.
Interview questions [1]
Question 1
They were specific to the specific research area, but for an example, provide some advice around application security to an organization that is seeking to build an application in XYZ space