I applied through university. The process took 4 weeks. I interviewed at Fidelity Investments (Dallas, TX) in Nov 2015
Interview
Two weeks after you submit an application, they reach out for an Interview via webcam (hirevue). The interview can be done via phone camera, laptop camera or iPad camera. Another week would go by and they will reach out for a voice interview. The voice interview is behavioral based questions as you are applying to be customer service call based. After that, I didn't hear a word or email from them. Pretty lengthy interview process for no response on the other end. A rejection email would be nice.
I interviewed at Fidelity Investments (Covington, KY)
Interview
Interview process was easy once the interviewer showed up. Was ten minutes late and disrespectful of my time. She was unprofessional with interview questions as well. Zero stars. Would not recommend.
The interview was a zoom interview. Upon passing the initial interview, you then complete a drug test, and background check that requires you to go to an office to submit your fingerprints
Interview questions [1]
Question 1
They asked me scenario based questions around different interactions I had with customers.
Very standard interview. Most Qs revolve on how you helped customers in past roles and what you can do to excel in this role. Nothing too difficult and they send you questions before hand to practice. Remember star method