I applied online. The process took 1 week. I interviewed at Fenwick (Newcastle upon Tyne, England) in Mar 2020
Interview
Relaxed and no difficult questions asked.
General about yourself, your work history etc, why you want to work there etc. Had to interviews to secure my position there and both hiring managers were nice and informative.
I applied through a staffing agency. I interviewed at Fenwick
Interview
First was a group setting , where given to rank priority of importance of situations that would occurr (eg replenish the stock on shop floor)and design and repurpose an existing product
Interview questions [1]
Question 1
A time when you had received the best customer service
I applied through other source. The process took 1 day. I interviewed at Fenwick (Newcastle upon Tyne, England) in Sep 2022
Interview
Was a group interview so found it slightly difficult to speak to the interviewer one-on-one, howerver when it got to the individual interviews was a much easier process and overall a better interview experience.
Interview questions [1]
Question 1
Tell me a time when you dealt with a difficult customer?
Straightforward interview, many of the usual questions and nothing particularly left field (tell me about a time you did x).
STAR method useful. Got back to me the next day with an offer.
Interview questions [1]
Question 1
Tell me about a time you delivered excellent customer service.