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      FareHarbor

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      Customer Support Analyst Interview

      Jan 6, 2021
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at FareHarbor (Denver, CO)

      Interview

      The entire interview process was smooth. A few days after I applied online, I had a quick phone call briefly introducing myself. Soon after that, I had a video interview with three managers who were very friendly and made me feel super comfortable throughout the whole call. I received an offer and accepted. Really great experience overall.

      Interview questions [1]

      Question 1

      What is most important to you in a workplace?
      Answer question

      Other Customer Support Analyst interview reviews for FareHarbor

      Customer Support Analyst Interview

      Jan 15, 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at FareHarbor

      Interview

      The interviewer was very nice, straight to the point and very available to answer our questions or taking note of them to present them to her boss. The process is very seamless and ready. Definitely recommend

      Interview questions [1]

      Question 1

      What I know about the role and previous experience
      Answer question

      Customer Support Analyst Interview

      Jul 10, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at FareHarbor in Jul 2019

      Interview

      I received an email requesting a phone interview within a couple of days of my application. The person who called was super friendly and patient. It was a relaxed and pleasant chat. I would say the phone interview is a pretty typical screening test to get an idea of your experiences and aspirations. After that, I was scheduled for a Skype interview with a manager and director from my department for the following week. This was about an hour long and can be described as a conversation to determine if I was a good fit for the company and if the company was a good fit for me. I could've spent another hour talking with the two people I interviewed with because I genuinely enjoyed the conversation. The interview process left me eager to join the team and work alongside the people I spoke with.

      Interview questions [1]

      Question 1

      What was the worst example of customer support you have experienced?
      Answer question
      avatar
      FareHarbor response
      6y
      Thank you very much for sharing your interview experience at FareHarbor! We're so glad to hear that everything went smoothly for you and the fact it left you eager to join the team. This is music to our ears, really. We're glad you are part of the Ohana and appreciate this feedback!

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