The interview process was lengthy and poorly managed. I completed four interview stages and was subsequently emailed to confirm that I had been offered the role, with a formal offer letter to follow and a January start proposed.
Following this, I was asked to provide personal details (including my home address), which reinforced that the offer was progressing. On the basis of this written confirmation, I declined another job opportunity.
Less than a week later and only after I followed up, I was informed that the company could no longer proceed with a January start and that February might be possible, with no guarantee and no formal offer issued. This sudden change was attributed vaguely to ‘internal structure and timing changes’.
The lack of proactive communication, clarity, and accountability placed all of the risk on the candidate and had real financial and professional consequences. Communicating an offer in writing before approvals and timelines are secured is irresponsible and avoidable.