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      Early Warning Services

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      Fraud Agent Interview

      Dec 13, 2017
      Anonymous interview candidate
      Scottsdale, AZ
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Early Warning Services (Scottsdale, AZ)

      Interview

      I applied for a management position, however, I was told they did not feel I was a good candidate for that position but they had a lower level position they wanted to interview for me for. An assistant recruiter completed the phone screen and was disorganized and distracted. A week later I got a call from the actual recruiter and we set up a time for an onsite interview. The interviewer had the energy of a ham sandwich and was stoic. It was obvious she didn't even look at my resume and she had very little idea of my background. The killer was that this position will be primarily inbound calls and little case work since the product is relatively new.

      Interview questions [6]

      Question 1

      What is a common misconception about you?
      Answer question

      Question 2

      Tell me about a time you had to handle a difficult customer.
      Answer question

      Question 3

      While on a call, what are warning signs of fraud?
      Answer question

      Question 4

      What is your communication style?
      Answer question

      Question 5

      Fraud experience?
      Answer question

      Question 6

      How do you/would you contribute to your team?
      Answer question
      2