I applied online. The process took 1 day. I interviewed at EDF (Birmingham, England) in Jan 2022
Interview
The interview was a Competency-based used STAR assessment process matrix. The two-person panel, team leader and sales manager. The interview period was approx. for 1 hour. The interviewer is receptive and welcoming, the interview was around organization soft skills and meeting project goals and K.P.I's .
Interview questions [1]
Question 1
Please provide an example of a time when you provided excellent customer service.
I interviewed at EDF (Sunderland, North East England, England)
Interview
Competency based questions, scenarios surrounding difficult customers and how to manage workload. Very straightforward process and heard back the same day. However start date was over a month after interview.
I applied online. I interviewed at EDF (Sunderland, North East England, England)
Interview
Straight forward quick process asked about my self and customer service experience I had quick and easy process Few tests you had to complete that were preeey straight forward aswell
Interview questions [1]
Question 1
Describe your self when have u give good customer service
