There are multiple rounds - recruiter, team lead, panel (team lead, peer, live marketing case), VP of CS, presentation to entire CS team. Long process and very demanding of candidates.
Overall, half of the members I met were kind and welcoming! But one of the team leads clearly did not want to talk to me and was not engaged from the start. The live marketing case sets someone up for failure. Half of my interactions felt a bit cold. That alone helped me realize this was not a great fit for me. We’re interviewing them too!
I also didn’t feel supported when prepping for interviews. The entire experience was okay.
6 weeks of Interviews and Assessments. For the final presentation they allow you to meet with a CSM for feedback. The CSM joined a call, was not prepped at all and didn't know the assignment. They then told me the assignment was in a good spot and told me to remove thing they call "red herrings" During the presentation which had 15 people on it - the VP spent most of their time on their phone barely paying attention.
I did not get the job. Getting feedback as to why was like pulling teeth (after 6 weeks) and was told that my presentation didn't address all scenarios (after being told to remove them!). Just bizarre.
I first spoke with a recruiter, and he gave me background information on the role and what the team was looking for. I then had 2 separate conversations with one of the team leads, another call with a different team lead, a call with another CSM, and finally a call with the VP. Everyone was kind and informative, and the recruiter was very communicative throughout the process.
Interview questions [1]
Question 1
Tell us about a recent project you worked on that you're proud of.
