I applied in-person. The process took 3 weeks. I interviewed at Dollar General (Indianapolis, IN) in May 2015
Interview
Before I walked in, the staff liked at me as if I was crazy. I was dressed in basic business attire, white shirt, black slacks and dark purple, dress shoes. When I came in, the first employee I saw ignored me as I walked towards her and processed to talk. The second employee I saw standing next to her looked at me and then back down to a box she was unpacking. I asked aloud since I was being ignored if I could see their manager. They both looked me up and down then one walked off (I guess to get the manger because she didn't speak to me). The manager was ten thousand times nicer than these people. I met with a manager and he tells me that he was in need of help. He had an overwhelming number of day employees but not evening. He had very little questions and was quite positive and upbeat (almost talked to me as if I was a friend). He laid out the pure basics. I am waiting for my first day of work but I hope and pray these employees are not as rude to me as before. No wonder hardly anyone wants to come to this Dollar General.
Very easy cookie cutter questions.
Training was very straightforward.
Employer talked about the company and its missions.
There were no problem solving questions or scenarios asked.
Gave me the walk around of the store and what roles were available and what they would be doing with responsibilities
Interview questions [1]
Question 1
Explain a time where you resolved a difficult customers issues.
I applied online. The process took 1 day. I interviewed at Dollar General (Elgin, IL) in Aug 2022
Interview
It was great. Good communication. I acknowledged how I would handle a return or even an irate customer. Guest service is of the most. Customer service is of the essence of a great run store. Have fun and appreciate all customers and help out with anything you can do.
I applied online. The process took 2 weeks. I interviewed at Dollar General (Orchard Park, NY) in Aug 2022
Interview
I was asked about available hours that I could work and if had any experience working at Dollar General. Since I had been working at DG for a year and half and was a good employee seeking more from the job, it was a very simple interview.