I applied through a recruiter. The process took 3 weeks. I interviewed at Discover (New Castle, DE) in Oct 2012
Interview
I applied online. After two weeks I received an email about the position and to continue I had to take a simulation test (Similar to answering a series of questions where you are graded on) that would determine if I got called or not. I received a call the next day. We had a short phone interview and the recruiter was very welcoming and very passionate about the company while talking to me. We set up the interview the next day.
Today I had my interview and it was fantastic and a little different from other interviews. We spoke about everything but the job and she said she wanted to understand who I am and what makes me happy. We then talked about the position, salary, benefits and I will have a second interview the same day. I'm still awaiting the second interview and will update when everything goes through.!!
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Other Customer Service Representative interview reviews for Discover
2 interviews are very general interview questions 1 hour long for each 2 interviews are very general interview questions 1 hour long for each 2 interviews are very general interview questions 1 hour long for each
When you first apply you are sent an assessment to complete. After that you’ll receive an email for a phone interview. If you pass that you’ll have a second interview with the hiring manager. After that, you’ll receive your offer.
Interview questions [1]
Question 1
How does your background align with the role at discover.
Very great interview experience it was two rounds one phone and one video call the recruiter was very pleasant and informative this job had a lot to offer and room for growth