I applied through a recruiter. The process took 3 weeks. I interviewed at Didi Chuxing (London, England) in Sep 2020
Interview
Awful interview process without recruiter following up post interview with senior people. Felt like they wanted some insight into how to run customer experience and then went silent. Main CX person was based in Brazil and wanted to get insight into the UK market which was so surprising.
Interview questions [1]
Question 1
How would you measure Customer Experience success?