I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
Two phone interviews asking commons sense situational questions. Mostly wanted to see how I would handle difficult situations which required thinking on my feet. I thought the two interviewers were pleasant, although, it seemed like they were not employees of Delta from their lack of engagement with the conversation.
Interview questions [1]
Question 1
How would I handle a passenger who had too much to drink.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?