Delta Air Lines Reviews
83% would recommend to a friend
(6611 total reviews)
Ed Bastian
87% approve of CEO
Found 6,611 of over 7K reviews
Updated Dec 6, 2023
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
What people are saying about Delta Air Lines
Got a burning question about Delta Air Lines? Just ask!
On Fishbowl, you can share insights and advice anonymously with Delta Air Lines employees and get real answers from people on the inside.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and the on reserve life is only 6 days a week which is better than any other airline." (in 836 reviews)
- "Great travel benefits and very accommodating company in regards to hearing how to improve the operation" (in 298 reviews)
- "Long hours and the necessity to stand on long flights get to be a killer after a while." (in 140 reviews)
- "Your work can be interesting and amazingly fulfilling unless you end up with a bad manager." (in 55 reviews)
Ratings by Demographics
This rating reflects the overall rating of Delta Air Lines and is not affected by filters.
- 5.0Mar 3, 2023Customer Service RepresentativeFormer EmployeeToronto, ON
Pros
Great place to work at
Cons
Long hours from time to time
- 2.0Sept 13, 2023Customer ServiceCurrent Employee, less than 1 yearMontreal, QC
Pros
Overall, it's an excellent company to work for. The work environment is highly conducive, fostering a positive atmosphere that promotes productivity and well-being. Colleagues are not only friendly but also incredibly supportive, always ready to lend a helping hand whenever you need it. One standout feature of this company is its robust benefits program, which goes above and beyond to ensure the welfare of its employees
Cons
The company's management and hiring processes need improvement. Communication is lacking, and understaffing leads to long hours and mandatory days off. Payment is not the greastest, and consider you have to pay Union fees and EI from your pocket
- 1.0Aug 23, 2023Customer ServiceFormer EmployeeToronto, ON
Pros
Travel benefits and shift trades
Cons
Unhealthy work environment Poor schedules
- 4.0Dec 2, 2022Customer Service AgentCurrent Employee
Pros
Travel benefits Possibility of time off Great co-workers
Cons
Schedule Low pay Stressful passengers Lack of advancement opportunity
- 5.0Nov 13, 2022Anonymous EmployeeCurrent Employee
Pros
Great benefits and amazing company to work for
Cons
Deal with a lot of negative people
- 5.0Oct 23, 2022French Customer Support SupervisorFormer Employee, more than 8 years
Pros
No union and leadership is amazing
Cons
Non Rev travel is a lot harder
- 3.0May 26, 2022Airline Customer Service AgentFormer Employee, less than 1 yearRichmond, BC
Pros
Amazing benefits and Employee Union Beautiful Uniform! Always received comments on the dress especially Fun Team to work with You learn quickly on your feet and have the best ground crew experience! Adequate Training
Cons
Slightly above minimum wage but definitely not enough to live in this current economy
1 - 3.0Jul 9, 2022Anonymous EmployeeCurrent Employee
Pros
Positive atmosphere Friendly coworkers Good Salary
Cons
No life - work balance
- 4.0Apr 6, 2022Anonymous EmployeeFormer Employee, more than 5 years
Pros
unlimited global travel with delta / joint venture partners / other airlines
Cons
micromanagement, strict time in and out
- 5.0Mar 27, 2022PilotFormer Employee, less than 1 yearToronto, ON
Pros
amazing good hours love flying good benefits
Cons
high stress long hour miss family
Delta Air Lines Reviews FAQs
Delta Air Lines has an overall rating of 4.3 out of 5, based on over 7,437 reviews left anonymously by employees. 83% of employees would recommend working at Delta Air Lines to a friend and 79% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
83% of Delta Air Lines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Delta Air Lines 3.7 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.
