I applied online. The process took 4 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Sep 2015
Interview
The process for me was the same as most people have already stated; apply online, assessment (I think there were two), digital interview, phone "interview" (not really an interview, just "Do you have a passport? Any tattoos? etc.), and then the face to face. I was not presented an offer on the day of the interview, but I got a call less than a week with good news. Not sure why I didn't get it the day of, but better late than never!
Interview questions [1]
Question 1
Tell us about a time where you went above and beyond for a customer.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?