I applied online. I interviewed at Delta Air Lines in Sep 2015
Interview
I applied online. After filling out a few questions asking if I was willing to perform duties as a flight attendant and general information about myself I had to complete a test. A day or two later they sent me another link in my email to complete another test. I then received an email to complete a one sided video interview. The questions were the same questions other people have posted on here. PLEASE get scenarios in your head and practice. If you don't you will more than likely freeze of mess up. You get 30 seconds to think about the question and 2 min. to respond. You can stop the video before the 2 min. though. After that, I got a phone call asking for my passport number and a few questions regarding my compliance with their guidelines and rules... once accepted they told me someone from apart of their team will be emailing me to set up a face to face interview. I then received another email to come in for a face to face interview. I haven't been yet, but I am excited !!! :) Will update afterwards with more details on how that went!
Interview questions [1]
Question 1
Tell me about a time had to deal with difficult personality.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?