I applied through an employee referral. The process took 4 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Jul 2015
Interview
Step one: Filling out the online application
Step two: The one-way webcam interview. The questions were given after a short presentation and then you had thirty seconds to prepare an answer before you had to record it. Remember to be bubbly and dress like you are sitting in the same room with them.
Step three: The phone call. A recruiter goes over company standards, expectations, asks you about body art such as tattoos and piercings and then goes into further details of the job. They ask you if you are able to complete each of these without any problems. Again, have a bubble personality. I got lucky with my recruiter, she was a peach! We talked like we had known each other our whole lives! We even made a pact to go shopping together! She then invited me to a face to face interview.
Step four: The face to face interview. Mine is at the end of this month so I can only go by what has been said by my friends that already work for Delta as flight attendants, but the hiring process is always changing.
Interview questions [1]
Question 1
Describe a time that you had to work with someone that you know didn't like you. How did you handle the situation? What was the outcome?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?