I applied online. The process took 3 days. I interviewed at Delta Air Lines (Atlanta, GA) in Jun 2015
Interview
I started my application on June 9th, Completes it on the 11th. On June 16th I got an invitation from Hirvue to complete a digital interview. There were 5 questions, that were pretty difficult, but I'm confident I answered them just fine. I completed the interview June 17th. Now I guess I'm in the waiting process. My status still says under review.
Interview questions [1]
Question 1
Describe a time where you had to go over and beyond for a customer?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?