I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Mobile, AL) in Apr 2015
Interview
I completed the online application & was immediately emailed to complete the online assessment. Within a few days, I received an email invitation to the video interview (HireVue). The video interview was a bit awkward because it's one sided. The pre-recorded interviewer ask a series of 4 questions. You have 30 seconds to think about your answer. It just seemed uncomfortable to interview this way, I would have preferred a face to face or phone interview over the video interview. Still waiting for response & hopefully next step in the process.
Interview questions [1]
Question 1
Give an example of a choice you made to go above and beyond what was expected of you to satisfy a customer or client's needs. What was the situation? What actions did you take, and what were the results?
Describe a time when you had to deal with someone who was difficult, upset, or distressed. What was the situation? What actions did you take and what were the results?
Describe a time when you had to work as part of a team to accomplish a task or goal. What was the situation? What was your role? What actions did you take and what were the results?
Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results?
I applied online. The process took 2 months. I interviewed at Delta Air Lines (Cincinnati, OH)
Interview
2 steps: a video record interview where you get to record yourself answering questions and an in person interview at the airport where you will be working. Post Covid it was done as a group interview but each individual get to present themself.
I applied online. The process took 5 months. I interviewed at Delta Air Lines (Austin, TX) in Sep 2019
Interview
Applied for CSA position in May 2019. Got a email and phone call about job Interview in September 2019. Went to interview, got the job offer the same day contingent on Drug test, background screening, fingerprinting and Physical Test. 3 weeks later got a email that everything cleared and a start date. The process from the time I applied until when someone cintacted me for an interview was 4 months
Applied 05/2019
Interviewed 09/19
Background Check took 3 weeks which they tell you
Start Date 10/19
Interview questions [1]
Question 1
Q: Describe a time at your previous employer where you had to work in a difficult situation.
Q:Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results?
Q:Name a time a co worker was no holding up to brand standards. What did you do & how did you handle it
Q:Name a time you had to work in a challenging team environment?
I applied online. I interviewed at Delta Air Lines (Fayetteville, NC) in Mar 2019
Interview
Multiple phases; initial step was by webcam via app called HireVue. There was a five question interview. Questions are recorded and can be deleted and re-recorded as many times as you would like.