I applied online. The process took 1 week. I interviewed at Delta Air Lines in Apr 2015
Interview
I applied online and received an invite for a video interview 5 days later. I was intimidated by the program but it turned out to be very straight forward and user friendly. I had 3 days to complete the video. I prepped (and prepped and prepped) using this site and other forums. My greatest recommendation is to use the practice questions available through the program and do a "dress rehearsal" so that you can make adjustments. I discovered that the blouse I planned to wear was very unattractive on film, I was in dire need of a haircut and I was unaware of some facial expressions that looked odd when frozen on film. I've read on this site that the video interview was easy; I couldn't disagree more, but I often over think things, lol. I anticipated 2 of the questions, 2 were a little more difficult and I had to wing one. It was difficult to answer these questions with a smile which may have been my undoing...Not sure how I did but not feeling all that confident despite having been on the other side of these interviews for years...so now I wait!
I felt this interview was difficult. Some of that could be my own high standard.
Waiting to see if an offer for a f2f is coming, Yikes
Interview questions [1]
Question 1
Describe a time when you had to work with someone who had a difficult personality. What made their personality difficult. What did you do and what was the result.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I just received my invitation to do the virtual interview. This will be my first virtual interview. Does anyone have any suggestions? Or any questions that I should be ready for?
Interview questions [1]
Question 1
I have not done my interview yet. Just preparing for it and it made me create a question to be able to see what others are posting.
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.