I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in Apr 2022
Interview
First off, I want to say the people that are coming on here leaving their experience and not giving example of interviews questions stating "Delta ask us not to disclose or share" why are you even coming on here?? The point is to help out, if you don't want to help why even come on here, wasting our time and yours........
Okay so once you make it to the Face to face. They split you up in 3 groups. The groups are picked put by the letter of your last name. Group A, does their face to face 1 on 1 interview first..
Group 2 Does the cart challenge
Group 3 stays and learn about the company
They rotate every few hours giving you break in between. They are watching everything you do so make sure you are mingling and acting as if you are a peoples person. At the end they release you by calling your name.
If they release you in group 1, you did NOT get the job
Group 2: there is a possibility you might get it
Group 3: You got it.
AM class got their CJO on the spot
PM class had to wait 7-10 days to know.
Training is 6 weeks. 7 dollars a hour. The thing about Delta is you never know what they are looking for. You never know why you got or did not get the job.
Good Luck everyone, be fake if you have to. just get thee job
Interview questions [1]
Question 1
1. Why Delta
2. Tell me about a time you had a difficult customer and how did you handle it?
3. If you had a coworker that was not doing their assigned job how will you handle it.
4. Tell me about yourself
5 Tell me about a time you presented good customer service.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
I applied in-person. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Interview questions [1]
Question 1
tell us about a time you had to deal with a difficult coworker?