I applied online. The process took 4 months. I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2018
Interview
The process was easy to get through until the final, face-to-face round. It's hard to pinpoint what they are looking for from each candidate. Although general friendliness and demeanor seemed important.
Multi-step interview process made up of:
-Resume and application
-Video Interview
-Talent Assessment
-Live interview
-Face to Face
The process was easy to get through until the final, face-to-face round. It's hard to pinpoint what they are looking for from each candidate. Although general friendliness and demeanor seemed important.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?