I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Jan 2015
Interview
It is a very direct interview. Mine was only 5 questions. I feel like if i had some airline training and some customer service experience i would have done better.
Interview questions [1]
Question 1
Describe my most positive customer service experience
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
Application
I interviewed at Delta Air Lines (Atlanta, GA)
Interview
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.