I applied online. The process took 5 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Dec 2014
Interview
I applied via the internet in mid November.. The application is extremely long and in depth, so I completed it towards the end of November.
I received an email in the beginning of December stating that I needed to complete an assessment. After I completed the assessment, I received an email two weeks later asking to set up an online interview.
The email gave very direct instructions on how to conduct the interview, setup and etc. That email also gave me a time limit of three days to conduct my internet interview.
On the internet interview, 5 questions were asked: Describe a time you dealt with a difficult coworker or team member, Describe a time you went above and beyond to help a customer...that's all I can remember. The questions were all behavioral based..if that helps.
I submitted my part of the interview, and that was it! 5 days later I was emailed to inform me that I didn't move to the next round.
Interview questions [1]
Question 1
Describe a time you dealt with a difficult coworker or team member, Describe a time you went above and beyond to help a customer...that's all I can remember
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?