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      Delta Air Lines

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      Customer Service Agent Interview

      Oct 2, 2013
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I applied online. The process took 2 months. I interviewed at Delta Air Lines

      Interview

      I applied online on 08/01/2013 & did an online assessment. About 2 weeks later, I was called for a phone interview. They asked how long I want to work for Delta and my Customer Service experience. Then I was told to keep an eye out for an email that will have details for a F2F interview. I received the email on 09/09/2013 & scheduled my interview for 09/17/2013. If they like you, they will ask you stay. I highly suggest you bring something to drink and some snacks. You will be there for a big part of the day filling out paperwork, fingerprints, customs picture, physical test, and then they send you to JFK for a drug test. They told me I would hear back from them in about 1 or 2 weeks once all background testing is cleared. They called me yesterday, 10/02/2013, and said I was approved for hiring and training starts on Monday! Very long process but thrilled I was hired by Delta!

      Interview questions [1]

      Question 1

      What was the most dangerous situation I was ever in and what I did to handle it. What was the most stressful situation I was ever in. I also had to read something and pretend I was making an announcement.
      Answer question
      12

      Other Customer Service Agent interview reviews for Delta Air Lines

      Customer Service Agent Interview

      May 31, 2023
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at Delta Air Lines

      Interview

      Phone call to me and set up interview. Very easy and fast company does not seem to care for employees I do not recommend this place for anyone who is looking

      Interview questions [1]

      Question 1

      When can you work? Hours available
      Answer question

      Customer Service Agent Interview

      Jan 11, 2025
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Paris) in May 2023

      Interview

      Entretien suite à ma candidature au bout d'une semaine. Entretien téléphonique suivie d'un entretien sur place avec des managers en français et en anglais. C'était très intéressant et enrichissant. Des recruteurs très sympa et à l'écoute. Qui te mettent à l'aise même si l'entretien est très poussée et technique.

      Interview questions [1]

      Question 1

      Utilisation de la méthode STAR pour répondre à des questions sur des expériences vécues au travail
      Answer question

      Customer Service Agent Interview

      Apr 2, 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      The process took 2 months. I interviewed at Delta Air Lines

      Interview

      Applied February and still waiting 2 months for a f2f. no update yet. application states in progress. Did 1 assessment only. Can anyone in the same boat write me at valuable-donkey3320 on red it or go to the airportcareer page on red it

      Interview questions [1]

      Question 1

      Anyone in the same boat? please refer to page to input your experience?
      Answer question