I applied online. The process took 5 months. I interviewed at Delta Air Lines
Interview
I submitted my application on 10/06/2017 and was immediately asked to complete the behavioral assessment.
I was invited to complete a video interview on 12/12/2017, I submitted the interview 12/18/2017.
I was invited to a phone interview on 1/11/18. I completed the phone interview on 1/17/2018. The interview lasted 20 minutes and we went over my resume and I was asked a behavioral and hypothetical question.
10 minutes later I was sent an email inviting me to Atlanta for the F2F interviews (2/14/2018 @ 12:30PM!)
Every question i've been asked so far has been listed on glassdoor or indeed so study up! If you make it to the phone interview make sure to speak clearly and slowly, they are typing everything you say. Also, have a set of question you'd like to ask your interviewer!
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?