I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in Nov 2025
Interview
After applying, you must take a few assessments. If you pass those you will then do a video interview replying to 3 questions. If you pass this you will then go to an on site ftf in person event day. If you do well at that you will then have a final ftf interview with a recruiter. I made it through the whole process and received my tbnt about a week later.
Interview questions [1]
Question 1
They will ask you about previous work experiences and how you handled them.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?