I applied for the position online. I was contacted by email to set up a phone interview. We spent about 40 minutes on the phone, going over the responsibilities, my history, etc. I was told I would have to take an assessment test online to continue in the process, which I could complete in the next week or so. I felt the interview went very well; it was a very friendly and relaxed conversation. I completed the online assessment, managing to answer all the questions in less than the time allowed. For the most part, I was quite confident in my answers. There were some questions regarding the math and mechanics of business operations, and some that were more targeted at determining personality. Once I completed the test, I contacted the recruiter again by email. He thanked me and indicated that I should be hearing something from them. During the phone interview, the recruiter indicated that even if the GM position did not work out, they would still be interested in talking about other management positions in the area, and that they would definitely be keeping in touch regarding this. However, I have heard nothing since then. The lack of further communications is disappointing (given the prior enthusiasm) but sadly is all to common now. A simple "no thanks" would have gone a long way.