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      Senior Manager, Customer Experience - Sling TV Interview

      Feb 27, 2019
      Anonymous interview candidate
      Englewood, CO
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at DISH (Englewood, CO) in Feb 2019

      Interview

      The entire process took about a month. I applied online and a few days later the recruiter contacted me. He asked me to pick a time from calendly for our phone interview. However there wasn't anything available for over 2 weeks so I booked the earliest slot I could find and sent him over an email letting him know. Fortunately he adjusted his schedule and we were able to chat within a couple days. After that, I took their online qualitative and quantitative assessment. It's an SHL assessment so if you don't remember how to do SAT-style fractions and word problems I recommend brushing up on it. Then I spoke to the hiring manager (over the phone because I am not local) and it went great. He said I would be a great addition to Dish/Sling leadership but unfortunately I didn't have the digital experience they were looking for and he recommended me for another role. Good experience overall. I'm hoping I can be a part of the team at a different time in the future.

      Interview questions [3]

      Question 1

      How do you manage conflict in the workplace?
      Answer question

      Question 2

      How would you make sure an organizational structure change went over smoothly?
      Answer question

      Question 3

      Without having digital experience, how do you think you would go about gaining the respect of digitally-experienced subordinates?
      Answer question