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      CyraCom

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      Software QA Analyst Interview

      Apr 14, 2017
      Anonymous interview candidate
      Salt Lake City, UT
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at CyraCom (Salt Lake City, UT) in Apr 2017

      Interview

      I don't usually review a company regarding their interview, but I was really, really unhappy with my interview. I feel others should be warned. In the job posting I responded to, there are these key phrases: "Be familiar with the SDLC methodology and its relationship with Quality Assurance." "Work with the Quality Assurance team to update existing and/or create new quality policies, procedures and guidelines." "Be a subject matter expert for your domain by staying on top of quality assurance industry and best practices." "Familiar with various types of testing including user, functional, regression, unit, stress, load, black box, white box, manual and automated testing techniques." "Familiarity with the MS .NET Framework, HTML, jQuery/JavaScript, MS SQL and telephony/IVR." "Experience with Agile" This strongly suggests a QA role in which the person will be creating and executing automated testing scripts, working on process/procedure improvement, and developing and following a robust personal improvement plan with investment from the company. During the interview, the company revealed that they were in fact looking for a very jr. QA person, who would spend 100% of their time on manual testing, and only manual testing, with minimal input into documentation, policy, procedures, or best practices. It's very clear in my resume, cover letter and LinkedIn profile that I'm a Senior QA Specialist with serious automation experience, who has been functioning in a lead role for the last two or three years. I say, clearly, in my cover letter, that I really want to continue developing my trainer chops, and enjoy generating documentation and process improvement. There is nothing about my application that said that I was suitable for such a junior level role. The overall impression I left with was that either the company was too disorganized to manage a job search, or that they had actively sought to mislead applicants in hopes of getting someone with extensive experience for rock-bottom wages.

      Interview questions [1]

      Question 1

      I was asked about my experience working remotely. That was about it. When I started asking more in depth questions (e.g., I became the interviewer in hopes of getting good info) I was given some very strange responses.
      Answer question
      2