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      Customers Bank

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      Senior IT Manager Interview

      Jan 29, 2026
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Customers Bank (New York, NY) in Jan 2026

      Interview

      The hiring manager and senior consultant were wonderful people and I thoroughly enjoyed speaking to them. It was a conversation and was not a cookie cutter interview with irrelevant questions. But the response has been practically non-existent. I understand it coincided with the holidays, but we're at the end of January for a process that started in early December and it's pulling teeth to get a response. No transparency or urgency on their part and the lack of communication gives me great pause for how the bank handles their day to day operation. Added note - they re-posted the position without contacting me they had moved on, even after my attempts to get an update, This was for a senior IT role.

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