Glassdoor users rated their interview experience at Custodia as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative and rated their interviews as the hardest, whereas interviews for Customer Service Representative and roles were rated as the easiest.
I applied through a staffing agency. The process took 2 weeks. I interviewed at Custodia (Knutsford, England) in Apr 2026
Interview
A great opportunity to learn more about the company, through questions and considerations throughout to determine suitability for the role. HR and manager present throughout to ensure a good fit understanding the requirements of the position.
It was an impersonal interview a brief interview where they ask questions about how to handle high call volumes. The interview lasted about half an hour. I met with someone name, Michael. He is the Director of operations. He was looking to hire immediately in the position was partially remote.