I applied through a staffing agency. The process took 1 week. I interviewed at Currys (London, England) in Dec 2012
Interview
called for an interview, a week later i had the interview, was asked a few questions mostly about my interests in computers, did some mediocre training, there was nothing special, sat in a room with a computer and watched videos about safety and customer service. no contract. unpaid with the hope of securing the job. started work the next day
Briefly talk about skills in upselling and sales pitches with customers. They are more interested in upselling insurances and add-on products/services. Technical knowledge on products is not necessary, they will ask you about your ability to hit targets and KPIs every month.
Interview questions [1]
Question 1
You will be walked onto the shop floor, and you will be asked to try to sell a product to the interviewer on the shop floor.
first interview quite easy-going, then if successful, called back for a second interview with the manager. Asked pretty much the same questions plus some that seemed irrelevant that you can't really elaborate on
I applied online. I interviewed at Currys (Reading, England) in Oct 2024
Interview
got a call to set up an interview date, when I went in the managers were really nice and asked me scenario based questions. after 15 minutes they told me to choose a product and create a scenario for a family friend that might need it and why I chose that specific product for their issue. they took a copy of my passport and national insurance number.
Interview questions [1]
Question 1
what would you do if a customer was being very difficult?