I applied through an employee referral. The process took 4 months. I interviewed at Crown Castle (Orlando, FL) in Jan 2016
Interview
A few phone interviews followed by an in office interview with the manager and team of techs. Phone interviews are pretty standard and want to know about you and your background. The team will ask you a little more in depth and some technical questions to gauge your job skills and decision making process.
Interview questions [1]
Question 1
When have you run into a difficult situation in relation to a customer directly and what did you do to solve this issue while keeping the customer happy.