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      Coursera

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      IT Support Specialist Interview

      May 31, 2021
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Coursera (London, England) in May 2021

      Interview

      Got contacted by the Internal Recruiter who gave questions on Apple Troubleshooting and information on the position. Went on to the next round with Video Call with the IT Helpdesk Manager in California (after 18:00 GMT). Was told that I'm a perfect match for the role, however, I'd be "bored of the company/position", which deeply saddened me given that I took the time to apply and would've appreciated working at coursera.

      Interview questions [3]

      Question 1

      How do you do an SMC reset?
      Answer question

      Question 2

      What is the purpose of a NVRAM reset?
      Answer question

      Question 3

      What is DEP and what's it's the purpose? What do profiles do on a Mac?
      Answer question
      1

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