I applied online. The process took 4 weeks. I interviewed at Comcast (Plymouth, MA) in Jul 2010
Interview
Phone interview. Then a test on how well is your listening and customer service skills. If you pass they will contact you in a few days and offer a face-to-face interview. 2-4 days later offered a job and salary.
Interview questions [1]
Question 1
Tell me a time where you experienced a task that is not within your job description?
It was actually pretty interesting and all rounds of the interview were happening on the same day on rotation bases. They also made sure people waiting felt comfortable and offered snacks and water.
I applied online. The process took 5 weeks. I interviewed at Comcast (New York, NY)
Interview
There was a basic knowledge test administered, and a phone interview a few weeks after. There was no response after the phone interview, until 30 days after the phone review at which point they asked for an in-person interview. Basic customer service questions were asked.
Interview questions [1]
Question 1
How did you handle your last interaction with a very negative and unhappy customer
I applied online. I interviewed at Comcast (Fort Lauderdale, FL) in Sep 2016
Interview
They have a orientation where they tell about the company benefits, also tell you about Comcast's history and their stocks and revenue. They provide a vehicle and give an idea of the procedures prior to the interview process. Once you interview they mostly go on a one on one basis.
Interview questions [1]
Question 1
Why do you feel you would be good for this position.
