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      Technical Support Specialist Interview

      Sep 16, 2016
      Anonymous employee
      Englewood, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Comcast (Englewood, CO) in Mar 2015

      Interview

      My résumé was reviewed by the supervisor of the department I was applying for & due to need of agents, I was transferred straight away. My hire time frame as an internal employee was shorter then the average due to the department's desperate need. It was a somewhat lateral move good for gaining cross training & more experience points & contacts that are good for future advancement. Having the support of your current supervisor is necessary. Obviously the higher you're trying to go, the more interviews are needed & it could take considerably longer then 14 days to transition into your new role after the final decision & in some cases after the final announcement have been made.

      Interview questions [1]

      Question 1

      If I was ok working in a busy inbound call center if the need arose.
      1 Answer

      Other Technical Support Specialist interview reviews for Comcast

      Technical Support Specialist Interview

      Oct 20, 2014
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Comcast

      Interview

      You're brought into a stadium of applicants, matched with a supervisor, taken into a cafeteria where you're interviewed at a lunch table surrounded by other applicants conducting their interviews. It was extremely impersonal and somewhat belittling - you feel a bit like cattle.

      Interview questions [1]

      Question 1

      What challenges do you expect to have here and how do you expect to overcome them?
      1 Answer

      Technical Support Specialist Interview

      Aug 13, 2015
      Anonymous employee
      Lynwood Center, WA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at Comcast (Lynwood Center, WA) in Sep 2014

      Interview

      interview is calm and easy but professional,ask on how you deal with customers.they give u examples scenarios,they explain to you the job scope.be on time,they treat you professionally.mostly 5 to 10 people are interview the same time.usually supervisors were ask to interview applicants.

      Interview questions [1]

      Question 1

      my experiences on the job
      Answer question
      1

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