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      CleverTap

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      Customer Success Manager (CSM) Interview

      Mar 27, 2023
      Anonymous interview candidate
      Amsterdam
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at CleverTap (Amsterdam) in Mar 2023

      Interview

      They refused to hire me without any valuable reason. My CV with my non-European surname was declined immediately and I sent them one with a Dutch surname which was immediately accepted and I was invited to the interview. In the 3rd round they figured out that I am originally not from Europe and immediately refused without any valid reasoning.

      Interview questions [1]

      Question 1

      Tell about yourself, why do you want to work there, how are you making sure your customers get value.
      Answer question

      Other Customer Success Manager (CSM) interview reviews for CleverTap

      Customer Success Manager (CSM) Interview

      Jan 6, 2026
      Anonymous interview candidate
      Dubai
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at CleverTap (Dubai)

      Interview

      2 rounds One round with recruiter and Second round with hiring manager Both were professional. Failed the process as no strong background in martech which is a need for them.

      Interview questions [1]

      Question 1

      How do you identify opportunities for cross-sell and up-sell within existing accounts.
      Answer question

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