I applied in-person. The process took 2 days. I interviewed at Caretel Infotech (New Delhi)
Interview
Many candidates, mostly masters level questions and little stress on counseling skills . Qualifications and experience counts. Salary average , work culture is call centre , many employees, many of my students worked there
I applied in-person. The process took 2 days. I interviewed at Caretel Infotech (Naraina) in Sep 2016
Interview
interview has 3 levels, 1st with the recruiter (HR), 2nd with the process Manager and 3rd one is Client Round, the client round is telephonic interview, where as, starting two levels of interviews were in person
I applied online. The process took 1 day. I interviewed at Caretel Infotech (Pitampura, Delhi) in May 2015
Interview
I held interview in Caretel Infotech on 23rd May'15 and i cleared 1st round with Operation Manager and it was nice Experience.I held interview in Caretel Infotech on 23rd May'15 and i cleared 1st round with Operation Manager and it was nice Experience.
Interview questions [1]
Question 1
Q: How we calculate service level in inbound call center.