Easy and straightforward. Set expectations straight off and gave good info. You meet with branch manager and then if hired you do training through people at the branch and hr.
Interview questions [1]
Question 1
Tell me a time you dealt with a customer in a difficult position.
I applied through other source. The process took 2 weeks. I interviewed at Capitol Federal® Savings Bank (Topeka, KS) in Oct 2024
Interview
initial screen followed by 2 person panel. It wasn't an extensive process, great thought-provoking questions were asked. The initial screen came after I met them at a career fair in the library. They were very pleasant and warm when asking questions and gave me ample opportunity to present myself well
I applied online. The process took 3 days. I interviewed at Capitol Federal® Savings Bank in Jan 2023
Interview
It's one interview that is conducted over Zoom. The interview is a few background questions and then a few behavioral questions. My interview was fairly laid back, the HR and branch manager were friendly and easy to talk to.
Interview questions [1]
Question 1
Describe a situation in which a customer had an issue and how you resolved it?