The entire process took about 3weeks. I was called within a week from a HR rep, basically just asking if i was still interested and available and a quick overview of my C.V. and experiences. The phone call only lasted about 15-20mins and ended with setting up a face-to-face interview for a few days later. The face interview was different from what I was expecting. I was told that I would be interview by 1person from HR but instead it was with 2managers and a team leader. Again it was a very basic interview. Going over my C.V. again with them asking a few things about the things that I have done. They explained what the actual job positions would entail and what company it would be representing (Southwestern is an outsourcing call center for various companies). They were very nice and approachable, easily putting the situation at ease; it felt more of having a chat with a new friend over coffee than an actual interview. This interview was about 20-30mins. I was called again by the same HR rep the next day asking for things like references etc. A little over week after I provided the needed information I was once again contacted with another quick interview over the phone that was only about 5minutes. At this time is when salary was discussed (personally I never bring up money first, unless I have been offered the job before being told what the salary would be,and I keep it very basic when it is being discussed). I was offered the position by the end of the call. Overall it was all very courteous, civil and professional yet personal