I applied online. I interviewed at Canadian Benefit Providers (Edmonton, AB) in Aug 2016
Interview
The interview was very relaxed with the Director of IT. He asked me questions about my Case Management (CM) background as well as my experience with Benefits. I informed him that I had 15 years experience in the CM as well as granting benefits to employees according to their specific company policy.
Interview questions [1]
Question 1
How would you explain to an employee when they received a declination letter and how would you handle it if they were irrate?
What are the procedures you would go through once you would receive an application for STD?