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      Customer Service Representative Interview

      Jun 25, 2021
      Anonymous interview candidate
      Lancaster, PA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Benefix (Lancaster, PA) in Jun 2021

      Interview

      Five interviews through 3 weeks. 30 emails, including tasks and competency evaluation. Was told I was an ideal candidate. Every interview was the same format and I was asked the same questions. After final interview, was told I was no longer in consideration. Waste of time and resources for both myself and the company and a truly bizarre experience. In hindsight, I believe if they truly did not want me to join their team, I must've been used by the HR department as training.

      Interview questions [1]

      Question 1

      How do you respond to negative customers.
      1 Answer

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