Easygoing, normal. Very consistent with other customer sales lead interviews. Was offered the job on the spot after a 30 minute conversation about my work experience and why I was interested in the role.
Individual interview with the store manager followed by a group sales practice interview where we had to randomly select a product and show how we would market and sell it. Two weeks from application to job. Easy, open and friendly process.
Interview questions [1]
Question 1
Describe a time you handled an uncomfortable customer experience
I applied in-person. The process took 3 days. I interviewed at Bath & Body Works (Rochester Hills, MI) in Dec 2012
Interview
One on one interview with manager of new store. Low stress environment. Had the interview in the back room. Got a chance to see the back room and the sales floor to see everything. Heard back from manager within days and transfered to the new store before the week was up.