I applied through an employee referral. The process took 1 day. I interviewed at BT Group (Paris) in Mar 2012
Interview
Chargé de recrutement, votre supérieur, un collègue et un autre directeur de clientèle. Une partie des entretiens se fait aussi en anglais. Somme toute une série d'entretiens très académique et scolaire, on vous teste sur les produits et vos connaissances techniques mais votre présentation personnelle est aussi évaluée. Votre capacité à travailler sous pression est abordée.
Smooth first interview, typical HR questions. Questions were related to my background and previous job, mostly. Some language assessment as well. They also asked about my strengths, weaknesses, and how I handle challenges, while maintaining a friendly tone that made the conversation feel comfortable and engaging throughout the interview process overall.
Quick application process and friendly interview. I was pleased with the process although I did not receive an offer. I believe they would like someone who has at least 2-3 years customer service experience.
Interview questions [1]
Question 1
Can you please describe a time when you met a deadline?
I interviewed at BT Group (Belfast, Northern Ireland)
Interview
Joke of a place. Management is seriously lacking empathy and communication skills. Very poor display overall. You’re only a number to these type of companies. Not acceptable in 2026. In Prison you’re treated better
Interview questions [1]
Question 1
Tell em about a time you worked together as a team