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      BT Group

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      Service Designer Interview

      Nov 17, 2021
      Anonymous interview candidate
      No offer
      Negative experience

      Other Service Designer interview reviews for BT Group

      Service Designer Interview

      Apr 14, 2021
      Anonymous interview candidate
      Birmingham, England
      Declined offer
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BT Group in Nov 2021

      Interview

      There has been a mixup at the screening stage already so I went into the interview with some serious doubts. I’ve been requested to make a presentation on my work prior to the interview. Interviewers didn’t seem to have much experience in hiring for the design field. Instead of the presentation we went into the competency based questionnaire which was a template set of questions and prompts. Questions were convoluted and were asking about the same things I wanted to cover in the presentation. It felt like a checkbox exercise with the STAR based response model taken too literally. For a field that requires adaptability the interview design showed extreme lack thereof. When we got to the presentation everything felt like repetition already. The interview was very slow and badly designed. Kudos to the recruiter for getting back to me with feedback in less then a week - originally they said it would be 1-2 weeks until they responded. No offer, but no hard feelings. Wouldn’t have taken one anyway.

      Interview questions [1]

      Question 1

      Question on design sprints, but no context why it would be relevant.
      Answer question
      1
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at BT Group (Birmingham, England) in Mar 2021

      Interview

      Average corporative interview. I had an feelings that mangers who interviewed me had less experience and not quite get it when I talk about real life examples of problem solution. Don't think will get offer there - anyway I'm not really keen on. Big company - less progress as a designer and lack of skills as usual but fat paychecks, pretty standard. Designers - if you apply to work under someone who is 'experienced' do your research, most of design lead/managers not even have portfolios and they will judge yours? Don't gave up and you'll get there.

      Interview questions [1]

      Question 1

      ie. how did you overcome problem in projects? or how do you handle critique?
      1 Answer