Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      BD

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: BD reviews | BD jobs | BD salaries | BD benefits | BD conversations
      BD interviewsBD Technical Call Centre Manager interviewsBD interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Technical Call Centre Manager Interview

      Feb 1, 2018
      Anonymous interview candidate
      Winnersh, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BD (Winnersh, England) in Jan 2018

      Interview

      The time from initial application and invitation for interview was quick. Had an initial chat with the Talent Acquisition Partner which was followed up with a formal invite to attend a competency based interview. The invite was very good outlining the format and who I was going to be interviewed by, there were even helpful links about the products and interview preparation. I clearly was not what they were looking for as the interview ended after 30 minutes and I was not afforded the opportunity to take the Competency based questions stating that this was to be done in the next phase should I be successful. On reflection I know where I went wrong but I feel that if you are asked to prepare for an interview you should be given the curtesy of getting the full interview if nothing else it gives one the chance to redeem themselves and the interviewers get to know you and your skills and strengths which might be useful for future roles.

      Interview questions [1]

      Question 1

      What metrics did you measure when you were managing the customer Care Centre
      Answer question
      avatar
      BD response
      7y
      Dear Candidate, We are sorry to hear your experience during BD’s recruitment process was not as positive as it could have been. We would like to assure you the feedback will be reviewed internally and continuous improvement actions put in place to be sure we offer all candidates a best in class candidate experience. If you wish to further discuss your feedback, the local Talent Acquisition team would be happy to support you. BD takes candidate experience very seriously and your feedback is highly appreciated. Thank you for taking the time to share it with us. Sincerely, BD EMEA Talent Acquisition Team

      Top companies for "Compensation and Benefits" near you

      avatar
      Abbott
      3.8★Compensation and benefits
      avatar
      Philips
      3.7★Compensation and benefits
      avatar
      Medtronic
      3.7★Compensation and benefits
      avatar
      Stryker
      3.9★Compensation and benefits