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      Customer Service Representative Interview

      Nov 23, 2022
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at BAT in Jan 2022

      Interview

      While working on my most recent project, our customer asked to add a new feature to the product. While it was a reasonable request, it went beyond the scope of the project we had worked out and there was no time built in to the schedule for it. My manager decided that we couldn't refuse and insisted that we rework the schedule. This change increased my workload about 25% in the same timeframe. I did my best to complete the extra work in the time given by working later at night and also working some of the weekends. Although it wasn't an ideal situation, we managed to pull it off and the customer was satisfied with our work."

      Interview questions [1]

      Question 1

      What do you like most about Amazon? What do you like least?
      1 Answer

      Other Customer Service Representative interview reviews for BAT

      Customer Service Representative Interview

      Aug 30, 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at BAT in Jun 2022

      Interview

      I only had one screening call with a supervisor, which was very straightforward and informative about the job requirements. It wasn't long, as it took maybe 30 min. It had one part in Spanish and another in English, just to see at which level I was in the second language.

      Interview questions [1]

      Question 1

      They asked me why I was inquiring about the offer, and what I expected from the job.
      Answer question

      Account Manager Interview

      Jul 13, 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at BAT

      Interview

      it was good overall. the interviewer was very respectfull. but in the end, they didn't give me any notice as to which did I got the offer or not.I had to call myself

      Interview questions [1]

      Question 1

      how do you handle a rude and angry colleague?
      Answer question

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