I applied online. The process took 1 day. I interviewed at Avis Budget Group (San Leandro, CA) in Nov 2014
Interview
Applied online, a couple of hours later got an email asking me to call a 1800 number to do a phone interview. Basic questions like am I able to work holidays, do I have a valid license, and went over some of my work experience. Also asked questions about dealing with difficult customers. She congratulated me and said I passed the phone interview and was forwarding me to a face to face interview with my location manager. She then said sorry there was no open interviews and someone will get into contact with me. I won't be holding my breath waiting for that phone call.
I interviewed at Avis Budget Group (Cleveland, OH)
Interview
It was over the phone and then over Zoom with a third party. They barely asked any questions, and it was more of an explanation of the job after looking over your application.
It was a quick phone interview and then we completed a two week onbarding process, the onboarding was very htorough and well structured. They have a high turnover rate so the hirhng process is very fast...
I applied online. I interviewed at Avis Budget Group (Boston, MA) in Apr 2025
Interview
I would not recommend interviewing for a Customer Service Representative role at Avis Budget Group. My recruiter arrived late to the scheduled interview without any acknowledgment or apology, which set a negative tone. Additionally, the job description did not mention any relocation requirements or provide information about relocation assistance. I was open to relocating, but because I wasn’t already based in the Boston area, my application was dismissed outright. This could have easily been clarified earlier in the process. Overall, the experience felt disorganized and unprofessional, which unfortunately aligns with the company's reputation for high turnover.
Interview questions [1]
Question 1
Tell me more about yourself and why you're into this role.