I applied online. The process took 6 months. I interviewed at Amtrak (Seattle, WA) in Jun 2019
Interview
Standard interview process, but was somewhat lengthy. Interviews consisted of a phone screen with a recruiter, two telephone interviews (one with hiring manager, one with team), and a Skype call.
Interview questions [1]
Question 1
Describe a time when you had to resolve an issue with an upset customer.